# Troubleshooting

Identify solutions and step-by-step assistance for resolving any technical issues you encounter with SKIIN products.

## Articles

1. **My SKIIN Pod won't connect to the App. What should I do?**
2. **My SKIIN Pod won't charge. What should I do?**
3. **Why is there missing data in the SKIIN Connected Life Heartbeat App?**
4. **How do I identify which SKIIN Pod is mine?**
5. **How do I reset my SKIIN Pod?**
6. **What do the Garment Signal icons in the app mean?**
7. **I see "No Garment Detected" in the App. What does this mean?**
8. **The SKIIN Connected Life Heartbeat App cannot find my Pod. What should I do?**
9. **The LED indicator light on my SKIIN Pod is off, but I didn't turn it off. What happened?**
10. **My SKIIN Pod battery is dying faster than before. Why?**
11. **Do I need to keep my phone close by when wearing the SKIIN System?**
12. **Why is the Garment Signal on my App poor or inconsistent?**
13. **I accidentally paired the wrong Pod. How do I fix this?**